Eric  Photo

Eric

Dispatcher & CSR
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Bio

True to his positive nature and military training as a Marine, Eric decided to improvise, adapt and overcome by looking at Covid 19 as an opportunity to move to Texas and be closer to family. We are very glad he did. With over 30 years of experience as a 911 Dispatcher and an Emergency Medical Technician, he is no stranger to ringing phones and finding solutions. Combine that with a couple of years dispatching for a plumbing company on the Jersey Shores and you have the solution to the missing link in our service department.

Eric is the backbone of our Service Department. He is the first voice our customers hear. He is kind, empathetic and very efficient. He can get the job done. As our fulltime dispatcher and customer service representative, he not only juggles our dispatch board to ensure every customer gets the attention their situation deserves, he supports our Service Techs allowing them to focus on providing 5 Star Service every time. We look forward to having him grow with us.

Give him a call! I promise you will be treated like family with respect, empathy and the sense of urgency you deserve. He is also single, ladies.